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Refund Policy

Last updated: January 2023

General Policy

At CodBeta, we strive to provide the best possible experience for all our participants. This Refund Policy outlines the circumstances under which refunds may be issued for our internship programs and services. Please read this policy carefully before making any payments.

Internship Programs

Our internship programs are designed to provide valuable learning experiences and skill development opportunities. Due to the nature of our programs and the resources allocated to each participant, the following refund policy applies:

Free Internships

Most of our internship programs are offered free of charge. Since there is no fee associated with these programs, no refund is applicable. However, participants are free to withdraw from the program at any time by notifying us via email.

Paid Services

For any paid services, including premium internship programs, certificate upgrades, or additional services:

  • Before Service Delivery: If you request a refund before any services have been rendered or access has been granted, you may be eligible for a full refund, subject to a processing fee of 10%.
  • After Service Delivery: Once access to the program or service has been granted, or any deliverables have been provided, refunds will not be issued. This is because our resources and materials have been made available to you.
  • Technical Issues: If you experience technical difficulties that prevent you from accessing our services, please contact our support team immediately. We will work to resolve the issue. If the issue cannot be resolved within 7 business days, you may be eligible for a partial or full refund.

Certificate Fees

Certificate issuance fees are non-refundable once the certificate has been generated and issued. If you have not yet received your certificate due to an error on our part, please contact us for assistance.

How to Request a Refund

To request a refund, please follow these steps:

  1. Send an email to contact@codbeta.com with the subject line "Refund Request"
  2. Include your full name, email address used for registration, and order/transaction ID
  3. Provide a detailed explanation of why you are requesting a refund
  4. Include any supporting documentation if applicable

We will review your request within 5-7 business days and respond via email with our decision. If approved, refunds will be processed within 10-15 business days to the original payment method.

Non-Refundable Circumstances

Refunds will not be issued in the following circumstances:

  • You have already completed the program or obtained the certificate
  • You violated our terms and conditions or code of conduct
  • You failed to meet the program requirements or deadlines
  • You changed your mind after the service has been delivered
  • You are unable to complete the program due to personal reasons

Exceptions

CodBeta reserves the right to make exceptions to this policy on a case-by-case basis. Any exceptions will be at the sole discretion of CodBeta management.

Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new policy.

Contact Us

If you have any questions about our Refund Policy, please contact us at:

Email: contact@codbeta.com

Website: www.codbeta.com